FAQ-chaudiere-frisquet

Do you need help?

Find answers to your questions

My heating project

What do you mean by Renewable energies?

What does ETAS stand for?

What is the difference between a condensing boiler and a low temperature boiler?

What is the difference between a vent connection and a flue?

What is dual-power for? What is the difference in the modulation?

What do ECO/ ECO/ ECO+ / MAX / et STOP and STOP mean on my domestic hot water system?

Is there a difference in ideal temperature between comfort mode and reduced mode?

Maintenance of my boiler

I want to get a Frisquet boiler installed, how do I find the best one to suit my needs?

I am looking for a spare part, where can I find it?

Is my annual maintenance charge for the boiler obligatory?

What does my warranty cover?

I have lost my warranty card, what can I do if my boiler breaks down?

I want some financial help, and I need to know which products are eligible.

My everyday heating

Where should I put my ECO RADIO SYSTEM Visio®  satellite unit?

What happens if there is a power cut?

Does my boiler switch automatically between summer and winter time?

Can I programme my boiler remotely?

My domestic hot water is not hot enough.

The temperature of my domestic hot water is too high.

My heating is working intermittently, or not at all.

My energy consumption seems unusual.

Messages on your boiler's dashboard

This is the second time I have changed my expansion tank, why should this be?

“BURNER SAFETY, OK TO RESET”

“HEATING BODY OVERHEATING”

“BURNED GAS EXHAUST PROBLEM”

“BURNED GAS TEMPERATURE”

“WATER LOW”

“WATER PRESSURE TOO HIGH”

“WATER PRESSURE SENSOR”